This is a Hard Page to Accurately Title. . .


It is meant to describe many of the ways that “buyers" or “homeowners" create some of the problems that they later believe are the SDHV installer's problems. This section sheds light on the issues that help you, the homeowner, avoid creating these problems.

In all of our years in evaluating “problem jobs”, there are a few repetitive themes that surface as the key ways the homeowner impacted the installer by imposing a restriction, lack of understanding, or an unreasonable (or unknown) expectation on the SDHV installer and created a problem with the performance of the SDHV System.

You should read What Is The Definition Of A Successfully Installed Project?, How Do Homeowners Obtain Accurate Estimates?, and You Cannot Separate The House From The Homeowner before reading what follows.

NUMBER ONE:The lowest price. The lowest price is the most important item to the largest segment of buyers. Unfortunately the reality is that the average homeowner has little to no ability to accurately assess the estimates of SDHV Installers because you cannot compare the price of opinions. Therefore, this first item, and to a significant degree, the others listed below lead most often to a recipe for disaster.

If you read the sections listed above, you will have taken a big step towards eliminating this problem entirely. Nothing will help you have a successfully installed SDHV System better than a good system for requesting, receiving and evaluating estimates on your project. This is what we can do for you.

NUMBER TWO: All heating and cooling equipment requires space for proper installation. SDHV Systems require less than 60% of the space of conventionally ducted equipment. If a homeowner does not allow the SDHV Installer the space required to properly install the SDHV Systems components according to the manufacturers recommendations the homeowner will impact the performance of the equipment.

We have been faced with Homeowners that have used expressions like “I can't have that soffit there.”, “That will be ugly, I don't want that there”, “Can't you just run it between these two beams?”, “You can make it fit there.”, “Just run it over that way.” and “I bought this system so I don't have to see anything” , or worse, “I paid all this money because I didn't want to see anything”. There is no “magic” system; you must accept this as a fact. One of the many reasons you will make the decision to install SDHV Systems is they require the least amount of space, not that you expect that they will take NO space.

The truth is that most SDHV installers want to make their customers happy and do their best to grant their homeowners what they wish. The homeowner is paying the invoices and the SDHV installer wants to be paid. The problem is that every time you bend the rules you impact the performance of the system. By making the homeowner happy at every whim the installer is leaving himself open to a system performance deficit and it is hard to tell the homeowner "NO".

The homeowner must respect the power of their position and allow the SDHV Installer to consider the technical requirements first, if they want the installed systems to work properly.

NUMBER THREE: You must eliminate beforehand the possibility of beginning any communication (after you have signed an agreement and provided a deposit) with the SDHV Installer that begins with “I thought” . Expectations control every aspect of a successful job. If you use our services and take the time to understand the responses by your SDHV Installer, both you and your chosen SDHV Installer should have the same expectation. If you have a good framework to evaluate all competitive estimates than you should be very close to having the same expectation as your chosen SDHV Installer.

This process is very much like choosing a life partner. If you have narrowed the estimates down to two SDHV Installers, choose the one that you can communicate with best.

NUMBER FOUR: You cannot have any regrets. If you get ready to sign a proposal and provide an SDHV Installer a deposit and have agreed to a price then you must not begrudge that SDHV Installer what you have agreed to pay him. If you, or your partner, or anyone else that may impact the outcome, believe that, for any reason, the arrangement is not fair to you, or if you know that you are not able to comfortably afford the work being provided, DO NOT SIGN ANY AGREEMENT, DO NOT PROVIDE A DEPOSIT, AND STOP TO RECONSIDER WHAT YOU ARE DOING.

Professional SDHV Installers are generally good, hard working people. They want to provide a correctly installed SDHV System that works as the manufacturer claims. At the end, they want to see their clients satisfied and the bill paid on time. They are not clairvoyant; they are not marriage counselors, nor financial advisors, child or pet care providers, housekeepers or home care providers. We can help you, homeowner and installer, both achieve these goals.

NUMBER FIVE: Professional SDHV Installers are paid to install SDHV Equipment. Take a look at where these contractors will be working. Step back and ask your self questions like these. Pretend you were asked to do this job and what would concern you.

  • Are they being paid to move my personal belongings?
  • In doing their work, will they unknowingly put any of my valuable possessions in jeopardy?
  • Is the attic space or basement space a “clear and safe workplace”?
  • What am I expecting the SDHV Installer to do to protect my home and property?

Questions like these will give you an insight into what you must do to prepare for the installation of SDHV Systems in your home. Even conscientious installers can suffer an accident. The safety and welfare of the homeowners, their family and the installer's employees must come first. The house and the homeowners' possessions come close behind. Discuss the project with your chosen SDHV Installer and do what you can to minimize collateral issues before the project starts.

Final Thoughts Here

Part of the services we provide are the guidance, checklists, and third party support that can prepare both the homeowner and the installer for a successful installation of SDHV Equipment. Contact us so we can help you.